Privacy Policy

Last Updated:​ 2025/11/11
This Privacy Policy describes how Artou Transparent Furniture (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from [https://artou.com.cn/].
By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect the following personal information to provide and improve our services:
  • Personal Identifiers:​ Such as your name, email address, shipping address, billing address, and phone number when you place an order or create an account.
  • Payment Information:​ Such as credit card details or PayPal account information, which is processed directly by our secure third-party payment processors.
  • Technical Data:​ Such as your IP address, browser type, and information collected through cookies and similar technologies, used for website analytics, shopping cart functionality, and personalized advertising.
  • Order History:​ Details of the products you have purchased from us.

2. How We Use Your Information

We use the information we collect for the following purposes:
  • To Fulfill Your Orders:​ To process your payments, arrange for shipping, and provide you with order confirmations and invoices.
  • To Communicate With You:​ To respond to your inquiries, provide customer support, and send you updates regarding your order.
  • For Marketing:​ With your explicit consent, we may send you newsletters and promotional messages about our products. You can opt-out at any time.
  • For Analytics:​ To analyze how customers use our website, which helps us improve our services and user experience.

3. Sharing Your Personal Information

We share your personal information with third parties only in the following ways:
  • Service Providers:​ We share information with companies that provide services on our behalf, such as payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., DHL, FedEx), and email marketing services (e.g., Mailchimp). These parties are obligated to use your data only for the services we request.
  • Legal Obligations:​ We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, or to protect our rights in the event of a business transfer like a merger or acquisition.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include SSL encryption, secure payment gateways, and regular security audits. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are obligated to keep the information confidential.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.
  • We retain order records for 7 years​ for tax and compliance purposes.
  • We retain inactive account data for 2 years​ after the last activity.

6. Your Rights

You have the following rights regarding your personal data:
  • Access:​ You can request a copy of the personal data we hold about you.
  • Correction:​ You can request that we correct any inaccurate or incomplete data.
  • Deletion:​ You can request that we delete your personal data.
  • Objection:​ You can object to certain types of processing, such as direct marketing. You can opt-out of marketing communications by clicking the “unsubscribe” link in any marketing email we send you.
To exercise any of these rights, please contact us at artoutransparentfurniture@gmail.com.

7. Cookies

We use cookies to maintain your shopping cart, understand site usage, and personalize your experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

8. Policy Updates

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. For significant changes, we may also notify you via email or a notice on our website.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email:​ artoutransparentfurniture@gmail.com